Our general terms and conditions are binding when you place your order.your order.
General Terms and Conditions www.drink-shop.ch operated by Drink-Trends Jost
All orders are expressly subject to the following general terms and conditions of business and delivery:
Drink-Trends Jost makes every effort to provide its clientele with products of the highest quality. Our priority is the satisfaction of our customers and our goal is to provide you with excellent service.
If you are not satisfied with your order, please let us know so we can respond.
Delivery and services
All deliveries and services based on orders placed via the web store, telephone, fax and e-mail are subject to these General Terms and Conditions. Deviating and/or supplementary agreements require the express consent of Drink-Trends Jost Bernstrasse 102, 6003 Lucerne as well as the written form. A legally valid purchase contract is concluded by sending the online order or as described above (phone, fax and e-mail). The customer accepts in any case with sending the online order or (phone, fax and e-mail) the present General Terms and Conditions.
Orders & Delivery
Deliveries are made during the day during normal business hours. If at the time of delivery no authorized person is present at the delivery address indicated in the order, the letter carrier will leave a pick-up slip and the package must be picked up at the post office within 7 days. If the package is returned to the sender, the customer has to pay the additional transport costs for a new delivery. For beverages in glass bottles we charge a transport surcharge, between 0.1 - 1.00 CHF, which is used to finance the additional more expensive padding/packaging used. The conditions listed under the heading "Shipping" form an integral part of these General Terms and Conditions.
Confirmation of the order
All orders are confirmed by Drink-Shop.ch by means of an e-mail.
Payment method purchase on account (availabill Ltd)
From a pure order value of CHF 10, we offer all private and corporate customers the payment method purchase on account via our partner, availabill AG, Hagenholzstrasse 85a, CH-8050 Zurich.
- The customer must be at least 18 years old (enter date of birth).
- The billing and delivery address are identical
- The credit check is positive
As mentioned above, the payment method purchase on account requires, among other things, a positive credit check. If this is successful, the payment will be processed by availabill AG, which will take over the invoice claim from us after the conclusion of the purchase contract. Nevertheless, we remain responsible for all other issues, such as general enquiries about products or the shop, questions about the order, complaints and returns or also revocation declarations and credit notes.
The goods are then sent without an invoice. The corresponding invoice is then sent separately, either by e-mail (free of charge) or by post (+CHF 2.50). The invoicing party is availabill AG and the amount due must also be paid directly to availabill AG within the period stated on the invoice (30 calendar days from the date of invoice). Cross-charging with another order is not permitted, each order is to be paid independently and in full.
If you do not meet your payment obligation, you will be in default of payment after expiry of the set payment deadline at an annual interest rate of 12% p.a.. availabill AG is additionally entitled to charge reminder fees per payment reminder. These are as follows:
- Fee for first reminder/payment reminder = free of charge
- Fee for second reminder = CHF 25.00
- Fee for third reminder = CHF 25.00
- Fee for transfer of file to debt collection = CHF 20.00
availabill AG is entitled to refuse future payment processing for the purchase on account for subsequent purchases, also with regard to other merchants. The general terms and conditions of availabill AG https://availabill.ch/en/general-terms-and-conditions-gtc/
Prices / Minimum order value
The minimum value for products delivered by Drink-Trends Jost is CHF 50.00 per order. The shipping costs will be charged to the customer.
All prices are inclusive of Swiss value added tax.
The product prices confirmed at the time of the customer's order are binding.
Complaints due to transport damages have to be made by the customer directly to the post office / transport company within the period provided for this purpose and Drink-Trends Jost has to be informed as well. Drink-Trends Jost assumes in no case the liability for transport damages not caused by own fault.
Complaints because of scope of supply, material defects, wrong deliveries and quantity deviations are to be asserted immediately, at the latest however within one week after receipt of the commodity in writing. In the case of justified complaints, Drink-Trends Jost will make a subsequent delivery or debit the customer's account or the selected means of payment accordingly less, otherwise, subject to exclusion, at its discretion, exchange the goods or grant the buyer a price reduction.
If the customer is entitled to refunds or other credits, for example if an item is no longer available, they will be refunded on the same means of payment / type as the customer has purchased from us.
On foodstuffs and products which are fit for consumption, we cannot grant a right of return for your own safety. On all other items there is a right of return within 14 days from the date of purchase. However, return shipping costs must be borne by yourself in any case.
The ordered products are usually delivered after 1-5 days. Unless a longer delivery time is indicated in the online store (for products we have to order for you), or you have been informed by email about a delay.
Products with alcohol
The purchase of alcoholic beverages is prohibited by law in Switzerland for persons under the age of 18 (spirits) / 16 (wine/beer). With the purchase of such products you confirm to be 16 respectively 18 years or older.
Deliveries at the specified Swiss delivery price are limited to the territory of Switzerland and the Principality of Liechtenstein. Deliveries abroad have higher shipping costs, see shipping abroad in the section shipping costs. Attention, when shipping abroad, you may incur additional VAT and / or customs costs. Please inform yourself before placing your order.
The invalidity of individual points of these General Terms and Conditions shall not affect the validity of the remaining provisions.
The invalid provision shall be replaced by a new provision which comes as close as possible in its economic effect to the invalid provision.
Errors in product descriptions and prices are reserved. These GTC are subject to Swiss law. The sole place of jurisdiction is Lucerne.
Drink-Trends Jost, March 2021